You can cancel an order only until it has not been dispatched from our Warehouse on Website. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made. Once the order is dispatched, There is no cancellation Option available.

If you had selected Cash on Delivery, there is no amount to be refunded because you haven’t paid for your order yet.

For Bank Transfer, you will receive refund into the source account within 7-10 days from the time of order cancellation.

Return Policy

At Lotus Ayur Care, we prioritize customer satisfaction and aim to provide high-quality Ayurvedic products. If you are not completely satisfied with your purchase, we are here to assist you with our return policy.


  • Items must be returned within 7 days of delivery.
  • Items must be unused, unopened, and in their original condition.
  • Items must be returned in the original packaging.